Friday, March 20, 2020
Differences between Chinese and American culture essays
Differences between Chinese and American culture essays We might think that Chinese and Americans are totally different people. Not only the way they look different, but also the different cultures. So, what are the differences between Chinese and American culture? Most Chinese families like to cook the meals at home. The family members sit around the table and share the dishes on the table together. Even when they are having their meals in restaurants, they eat in the same way too. But in America, just part of the Americans have their meal at home with their family members. That's common for them to take fast food as their meals, especially teenagers. They love to hang out and have meals with their friends, instead of their families. These actually shows that Chinese care about family union much more than Americans do. In China, Confucianism, Taoism and Buddhism are three ideologies which have greatly influenced the Chinese, such as the importance of education, respecting the elderly and parents, respecting the ghost and the gods in order to be well-being and the wheel of life. On the other hand, most of the Americans believe in Christianity and Catholic. The Christians and Catholics often pray to God. They believe that God blesses them and they will be sent to heaven after they died. We can see that the ideologies that people believe are quite different between Chinese and Americans. Due to the great influence of Confucianism, the Chinese always treat the elderly and their parents with respect. Unlike the Americans, the Chinese will not call the names of their parents. That is kind of impolite behavior for the Chinese. As the Americans like to treat their parents as friends, they often show their emotion and tell their opinions quite straight-out while the Chinese prefer not to say but just hide in heart. In comparison, the Americans are more open-minded while the Chinese are quite conservative. In the end, I would say that both cultures have their beauty and s...
Wednesday, March 4, 2020
How to Answer the Most-Asked Customer Service Interview Question
How to Answer the Most-Asked Customer Service Interview Question If youââ¬â¢re applying for a customer service position, you should be prepared to defend your commitment to the profession and its values. Thatââ¬â¢s why most customer service interviews will throw at you the popular question, ââ¬Å"What does customer service mean to you?â⬠This question is meant to weed out the employees who will be passionate about excellent customer service from everybody else. You definitely want to be in that first category.Here are some strategies for how to prove your passion.What to Emphasize in Your AnswerYouââ¬â¢ll want to emphasize, first and foremost, your previous experience. Maybe tell a story from a past job or scenario in which your skills are particularly visible, one that shows your commitment to the relevant ideals.You should also frame your answer from the point of view of the consumer.Be sure to display an awareness of the product or service in question, as well as whatever experience you have that would be particularly suited to t hat company.Make sure to mention something about efficiency, good attitude, and problem-solving skills- particularly under fire.Prepare a substantive answer so youââ¬â¢re not stuck breezing through the most important question of your interview.What to Avoid in Your AnswerBe careful not to bring up any negative experiences you might have had- though weââ¬â¢ve all had them.You must not speak negatively of former bosses- or, especially, customers.Also be sure not to downplay any of your strengths or skills.Anatomy of a Sample AnswerFirst talk about theà importance of a positive attitude, going above and beyond. Then move on to discussingà the importance of knowing the job and the product inside and out, andà being the most valuable liaison and give the customer everything they need. Finally, end with some sort of anecdote that emphasizes your skills in action. Youââ¬â¢re sure to get bonus points if you sell your interviewer on how you would bring and keep businesses for the company by keeping their customers sweet.Be confident, and stress your commitment to the company and the profession. Good luck!
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